04-12-2013 06:22 AM
We have a fan tray major alarm. We replaced the fan tray with a known good unit. No help. When running a fan tray test all the functions work, but an error message displays saying "not receiving fta msgs". We replaced the ATP card. No help. Any ideas what to try next? Could it be the shelf itself? This is a C7 shelf.
Solved! Go to Solution.
04-12-2013 07:19 AM
Try doing a RAP protection switch and then reseat the fan tray. That should get it back working.
05-08-2014 07:11 AM
We have this same issue. Tried new AMP, however older rev. Tried new fan tray. Tried protection switch and reseat. Fan Tray still shows OOS in CMS. Still get the same message on tray when reseated. "Not receiving FTA msgs" Anymore suggestions?