Calix Blog  

Phil Fine discusses process automation and argues that SDN and NFV are necessary tools, but not the end goal of our efforts.

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Ben Chan highlights how service providers need to extend their access infrastructure into subscriber's homes with managed Wi-Fi solutions, providing the optimal way to deliver the best subscriber experience. 

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With Wi-Fi being a major pain point for service providers, Sarita Fernandez highlights the importance of key metrics as they relate to customer satisfaction. 

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Teresa McGaughey showcases how Calix AXOS enables rapid integration and demonstration of NG-PON2 Channel Bonding to reach speeds of 40G over a single fiber. 

 

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Sarita Fernandes showcases a short new video where Andrew Peterson highlights the importance of network data, how it can be leveraged to drive a service provider business, and how Calix Marketing Cloud makes it easy for service providers to tap into the right data to drive function-focused results. 

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As cable operators ramp up their marketing efforts to telco subscribers, end users will not tolerate waiting, and the result will be lost business. Greg Bathrick shares how AXOS provides zero-touch service activation for G.fast, allowing service providers to reach MDU subscribers faster.

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Calix and Radisys exhibited at Light Reading’s Big Communications Event (BCE) earlier this week. Alan DiCicco highlights the partnership and how the two companies showed their integrated R-CORD solution and shared how CORD fits into a larger SDA architecture.

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Teresa McGaughey provides a recap of the Broadband Summit held earlier this week as part of the BCE. Highlights include a space-themed keynote from Alan DiCicco of Calix and panel discussions focused on NG-PON2 and G.fast, which featured speakers from Calix, CenturyLink, Windstream, and more.

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Wi-Fi related trouble calls represent a major pain point for service providers as Wi-Fi issues are driving up the duration of support calls, the number of truck rolls, and other support-related metrics. Sarita Fernandes discusses why service providers need a tool that will provide the right data, diagnostics, and remediation capabilities to quickly resolve Wi-Fi issues and deliver a great subscriber experience. 

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Since MDUs differ greatly in size, existing types of copper, and architectures, Craig Thomas highlights how to avoid costly site surveys and technology discussions by moving to a universal solution for MDU broadband - G.fast.

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A Calix blog covering technology, policy and top industry news affecting our communication service provider customers