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Registered: ‎08-30-2013
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Reducing Churn

Hi Folks,

One of our customers at Calix User Group asked about reducing churn as he is having that problem right now. His region is seeing an economic down turn due to falling oil reveneues. He is wondering if anyone has suggestions on what you do to reduce churn. I attached an article Gabe Petersen found on Top 12 Reasons Customers Churn. Might be a question your marketing people might have ideas on. Thank you..bill